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FAQ
We also have all products that you can order online in stock.
Orders that we received by 2 p.m. and that you have already paid for with credit card, PayPal or Twint are usually processed and shipped on the same day.
If you order on account and are a new customer, we will ship as soon as we have received payment.
Delivery fee: CHF 7.50
Delivery fee for small packages: CHF 4.50
For orders over CHF 100.00 we ship free of charge within Switzerland and Liechtenstein.
You have the option of ordering samples of many care products. The best way to do this is to contact us by phone, email or via online chat during opening hours.
Consultation
Mootes Shop Zurich
Do you have any questions about our products? Visit us in our shop in Zurich or contact us via chat, telephone or email.